Top 5 Conflict Solving Techniques

Conflict solving, also known as conflict resolution, is one of the necessary soft skills students must learn in their college years. It would be helpful in the workplace settings and in overall social interactions. Therefore, the University of Central Punjab (UCP) shares the top 5 conflict solving techniques. These are also known as conflict resolution techniques.

Why Do We Need Conflict Resolution?

Humans a social animals, we live in groups with other people across diverse settings! Hence, in education, careers, workplaces, and social interactions, we all participate with our different backgrounds, moral values, a unique outlook, perspectives and whatnot.

This diversity of opinions results in an increased susceptibility of arising a conflict. Therefore, we need to resolve the conflicts in the best possible way. The potential conflicts can arise because of the following elements.

• Any misunderstanding
• Difference of opinions, values, and personalities.
• Stereo types
• Different styles of information processing.
• Perceptions of unfairness.

Hence, we cannot avoid or neglect the conflict without a solution. Because it is more like a difference of opinion at the initial stage. Later, it may get worse if left unattended. So, we will look for the best solution to this.

The Best Way Out

As we have discussed above, there is every chance to get involved in conflict, with or even without an intention. In addition to that, being in conflict is not a thing to be ashamed of. Rather, it is a thing we all need to learn to face and follow.

Before looking for solutions, we all need to know the types of conflicts. There is interpersonal, intergroup, and intragroup conflicts possible in the workplace settings and social interactions. Let’s look forward to how to ensure conflict solving.

Top 5 Techniques for Conflict Solving

Long before the techniques for conflict solving, it is essential to know about the other factors of the conflict and conflict resolution. Making it simple is the first step to take. Hence, you can understand what the problem is, what the elements are, and what the possible solutions are. These are known as the phases of conflict resolution. These are known as the phases of conflict resolution. Look for them in the following.

• Identification of the problem
• Assess the scale of the issue
• Find suitable conflict resolution techniques
• Application of the Suitable Solution
• Evaluation and Assessment

This whole process can help you in conflict solving. But to do it in a more effective and efficient manner, you may consider any of the suitable techniques listed below.

Avoidance

The pro tip for conflict-solving techniques is to always look for the importance of the goal and your relationship with the party in conflict, before you look for suitable conflict solving techniques. In a workplace, social setting, and public place interactions, it is the most important element to look for.

For instance, on the road, in public places, and even in workplace settings, if the disagreement, discomfort, and the disturbance is one-time and you are unsure, you will be seeing the same person again, the most suitable conflict solving technique is avoidance. Take a random biker on the road (as an example) taking a wrong turn beside your car. What will you do? Avoid him or fight with him?

Accommodation

When your relationship with the party in conflict is more important to you than your personal goal, you will need to follow the technique of accommodation for this conflict solving.

It is suitable for social interactions, workplace interactions when you are going to meet and work together on a regular basis. The main idea behind it is to address their point of view, analyse yours, and step back if you are at fault or they are making a valid point.

The best way to apply the accommodation from conflict solving techniques is to go creative, arrange a one-to-one meeting, build up trust and go through the conflict solutions on equal footing.

Competition

Just in case, your goal is far more important in this conflict than the other party and they are unable to understand your point. What would you do? Here comes the third conflict solving technique to compete. This is the opposite technique to accommodation.

This is more of an assertive technique. It is most suitable when you are in a higher position than the conflict, then just make your point up and take that unpopular decision, which is also opposed.

Compromise

In conflict solving techniques, the other party to the conflict is in power. You may discuss the point of concern with them with an open mind and effectiveness. However, if you fail to make your point, then one of the best conflict-solving techniques is to compromise.

Collaborate

Among all these conflict solving techniques, the most appropriate and that addresses most of the conflicts, is to collaborate! Collaboration is a long-term solution to any problem. It also works best when the power is equal on both sides, and the results of collaboration are positive in the bigger picture.

However, it is a difficult thing to follow. But collaboration is one of the finest conflict-solving techniques.

In addition to these basic conflict solving techniques, some others can also be seen from online resources.

Conclusion

Conflict is a part of human interaction. Therefore, every person should learn conflict resolution techniques. Therefore, this major soft skill is essential to practice for successful growth and navigation through social settings. This article explores the top five solutions you can apply as the situation allows.