Study Tour: Nishat Hotel, Johar Town, Lahore
Hospitality marketing is the act of marketing hospitality business to the public. The goal is to raise awareness of the business, products and/or services, usually by highlighting unique selling points (USPs). How this is done can vary from company to company and sector to sector. A restaurant may wish to market itself differently from a hotel. However, because most hospitality businesses offer services, the emphasis is usually always on the customer experience offered by the company.
Students from the Department of Marketing, Operations and Supply Chain visited Nishat Hotel on 11-06-22. The Students, along with Dr Raja Irfan Sabir, were received and coordinated by Ms Hafiza Amna, Event Planning Department. They were taken to different parts of the Hotel including Reception, Lobby, Balcony, Roof Top, Banquets, Executive Room, Gym, Swimming Pool, Board Room, etc. The students learned how the concepts of Atmospherics and Empathy are applied in the real time.